E09: Stop Using Spreadsheets! Franchise Technology Solutions

Hosts: Michael Hyam and Liane Caruso  

Guests: Monty Miller and Madhav Surapeneni of Orchatect

This episode focuses on the challenges franchisees face in managing complex systems, franchise technology solutions, and tools. They often rely on Excel spreadsheets and lack insights into business performance.

The discussion emphasizes the potential of an ‘orchestration engine’ to connect multiple systems seamlessly, aiding digital transformation.

The conversation highlights how technology can streamline business processes, automate operations, and help franchise brands identify a tech stack early in their development.

Experts share insights on how consultants and architects can provide tailored solutions to overcome these challenges and scale businesses effectively.

Podcast Summary: Streamlining Franchise Operations with Integrated Franchise Technology Solutions

KEY TOPICS DISCUSSED

Challenges in Franchise Operations

Manual Management Issues: Franchisees often struggle with managing complex systems manually, using spreadsheets, which can lead to inefficiencies and a lack of business performance insights.

Need for Automation: The discussion underscores the importance of moving away from manual processes to save time and improve profitability through automation.

Orchestration Engine and Technology Integration

Seamless System Integration: An orchestration engine can connect multiple systems to work together seamlessly, providing real-time evaluations of operating profit margins.

Customized Solutions: Architects and consultants offer orchestrated architecture and tailored solutions to help brands streamline processes and manage growth effectively.

Digital Transformation and Tech Stack Development

Tech Stack for Growth: Early identification and implementation of a tech stack are crucial for brands to grow and scale faster. Experts provide advice on selecting the ideal tech stack for emerging franchises.

Automation Benefits: The conversation highlights the benefits of automating business processes. Great examples are royalty payment management and proprietary product ordering, which can eliminate inefficiencies and reduce costs.

Simplifying Franchise Business Operations

Maestro’s Technology: The episode introduces Maestro, a solution that integrates multiple systems for franchises, providing flexibility and efficiency. It simplifies operations, making it easier for teams to collaborate and for brands to scale.

Global Application: Maestro’s solution is fully international, allowing franchises to operate seamlessly across borders without limitations.